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Cookie Policy

Last updated: August 29, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

Luminous Hill uses cookies to enhance your experience on our website luminous-hill.com. We use cookies for the following purposes:

  • To enable certain functions of the website
  • To provide analytics and track website usage
  • To store your preferences and settings
  • To improve website performance and user experience
  • To remember your cookie consent preferences

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

Cookie Name Purpose Duration
cookie_consent Stores your cookie consent preferences 1 year
session_id Maintains your session while browsing Session

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are most popular and if they get error messages from web pages. This information helps us improve how our website works.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_ga_* Google Analytics - session tracking 2 years
_gid Google Analytics - distinguishes users 24 hours

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Cookie Name Purpose Duration
user_preferences Stores your website preferences 6 months
language_preference Remembers your language choice 1 year

3.4 Marketing and Targeting Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Cookie Name Purpose Duration
marketing_preferences Tracks marketing campaign effectiveness 3 months
fb_pixel Facebook advertising pixel 3 months

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Social Media Platforms: For social media integration and sharing features
  • Marketing Platforms: For advertising and remarketing purposes

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

5.2 Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

  1. Click the three dots menu → Settings
  2. Click "Privacy and security" → "Cookies and other site data"
  3. Choose your preferred cookie settings

Mozilla Firefox

  1. Click the menu button → Options/Preferences
  2. Select "Privacy & Security"
  3. Under "Cookies and Site Data," choose your settings

Safari

  1. Safari menu → Preferences
  2. Click "Privacy" tab
  3. Choose your cookie preferences under "Cookies and website data"

5.3 Update Your Preferences

You can update your cookie preferences at any time by clicking the "Cookie Settings" button below:

6. Impact of Disabling Cookies

Disabling certain cookies may impact your experience on our website:

  • Necessary Cookies: The website may not function properly
  • Analytics Cookies: We won't be able to improve our website based on usage data
  • Functionality Cookies: You may need to re-enter preferences each visit
  • Marketing Cookies: You may see less relevant advertisements

7. Cookie Retention

Different cookies have different retention periods:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain until expiry date or manual deletion
  • Our Cookies: Typically expire between 24 hours and 2 years

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Information

If you have any questions about our use of cookies, please contact us:

Luminous Hill
42 Regent Street
London W1B 5AS
United Kingdom

Email: [email protected]
Phone: +44 20 7946 8273

10. Useful Links

  • All About Cookies
  • ICO - Cookies
  • Your Online Choices

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Luminous Hill

Empowering professionals with world-class Business English skills since 2009.

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42 Regent Street
London W1B 5AS
+44 20 7946 8273

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